Data Deletion Instructions
MailHub has no remote MailHub account or mailbox database. Account credentials, mail indexes and offline data are stored on the user's device.
Remove one connected account
- Open MailHub.
- Open the account's settings.
- Select Remove Account and confirm.
This removes the account credentials from operating-system secure storage and deletes MailHub-managed local records and cached attachments for that account. It does not delete messages stored by the email provider.
Revoke provider access
For OAuth accounts, users may also revoke MailHub in the provider's account-security settings:
For QQ Mail, NetEase Mail and other app-password accounts, revoke or regenerate the authorization password in the provider's webmail security settings.
Delete all local MailHub data
Remove all connected accounts and uninstall MailHub. Operating-system backups or user-exported encrypted backup files are controlled by the user and must be deleted separately. Deleting MailHub data cannot delete remote mail or provider account data.
Need help?
Email [email protected]. Because MailHub does not hold a cloud copy of the mailbox, support cannot remotely access or delete local data for the user.
数据删除说明
MailHub 不提供远程 MailHub 账户,也不在云端保存邮箱数据库。账户凭据、邮件索引和离线数据都保存在用户设备上。
移除一个邮箱账户
- 打开 MailHub;
- 进入对应账户设置;
- 选择“移除账户”并确认。
这会从操作系统安全存储中删除凭据,并删除该账户由 MailHub 管理的本机记录和附件缓存,但不会删除邮箱服务商服务器上的邮件。
撤销服务商授权
OAuth 账户还可以在 Google 或 Microsoft 的账户安全页面撤销 MailHub。QQ 邮箱、网易邮箱及其他应用密码账户,可在服务商网页版安全设置中撤销或重新生成授权密码。
删除所有本机数据
移除所有账户后卸载 MailHub。操作系统备份和用户主动导出的加密备份由用户控制,需要单独删除。删除 MailHub 本机数据不会删除远程邮件或服务商账户。
需要帮助
请发送邮件至 [email protected]。由于 MailHub 不保存云端邮箱副本,技术支持无法远程访问或代替用户删除本机数据。